Refund policy

Returns, exchanges, or refunds are only accepted if the item is found to be defective or has a verifiable quality issue at the time of delivery.

Examples of qualifying issues include:

• Manufacturing defects
  
• Functional issues with the movement
  
• Damage incurred prior to delivery
  

Returns will not be accepted for:

• Change of mind
  
• Normal wear and tear
  
• Cosmetic preferences
  
• Improper use or handling
  

To be eligible for a return, customers must:

• Notify us within 7 days of receiving the item
  
• Provide clear proof of the defect (photos or video)
  
• Return the item in its original condition and packaging
  

We reserve the right to inspect all returned items before approving a refund or replacement.